Frequently Asked Questions

Please send us a copy of your Mental Health Care Plan via our online contact form or to info@affinitytherapy.net.au so we can call you to complete the intake process. Your doctor may have also sent us a copy of your referral, which will allow us to process your Medicare rebate for psychologist services.

You do not need a Mental Health Care Plan from your GP/Psychiatrist to see a Psychologist.  However, having an MHCP allows you to receive a Medicare rebate for a psychologist appointment, reducing the out-of-pocket cost. The current Medicare rebate for a psychologist is $96.65 per session, and up to 10 sessions per calendar year are eligible for rebates.

You can contact us on 1300 898 963 or send us a message through our online contact form to arrange an intake call. You do not need an MHCP to access therapy, and private-paying clients are welcome.

Yes, you can use your private health insurance instead of Medicare. All or some of the cost may be claimed depending on your insurance provider. However, you cannot claim a Medicare rebate and private health insurance on the same psychologist appointment.

The Australian Psychology Society (APS) recommends $300 per session. However, Affinity Therapy aims to make therapy affordable and accessible. Our standard session fee is $195. You may be eligible for bulk-billed options or reduced fees ($165). Contact us directly to discuss your options and whether a Mental Health Care Plan or Medicare rebate can help reduce costs.

Sessions typically last between 40-50 minutes, depending on the discussion and therapeutic needs.

Affinity Therapy also offers after-hours appointments to accommodate busy schedules.

Unfortunately, ADHD assessments are not covered by Medicare and must be paid for out-of-pocket before the assessment process begins. However, we offer flexible payment plans to make the process more accessible.

Appointments that are cancelled within 48 hours will incur a 50% cancellation fee. Appointments cancelled within 24 hours will be charged 100% of the session fee. Medicare rebates cannot be claimed on cancellation fees.

Yes, Jessica is accepting new clients for therapy and ADHD assessments in 2025. We encourage early booking as availability is limited.

The information you discuss with your psychologist is private and confidential. Your psychologist will have to break confidentiality if they are worried about your safety/someone else's safety or if there is a legal requirement, such as a subpoena.

No, only your GP or a Psychiatrist can prescribe medication. Your psychologist can help support you in finding a psychiatrist. 

No, Psychologists at Affinity Therapy are not trained in forensics and cannot provide court reports.

Yes, Affinity Therapy can provide you with support letters and other supporting documents (e.g., SEAS applications, University forms, support letters for NDIS or Centrelink, etc.). You will need 3-6 appointments before this can be provided to you.